Overview
To improve performance Stashh keeps local copies of some of the public data about your assets. Sometimes this information can fall out of sync with the blockchain and this can result in strange behavior including:
- Incorrect sales history.
- Assets appearing not to be on sale when they are.
- Listings failing.
- Incorrect ownership information.
If something doesn't look right with your asset you can re-sync it with the network. This will not create a transaction, and is totally free.
Steps
- Go to the asset with the problem.
- Click the three vertical dot menu icon at the top right.
- Click Something Wrong? Refresh Asset.
- Wait a few seconds for Stashh to fetch data from the network.
Note
If it doesn't work the first time, or you get an error message, wait a couple of minutes and try again.
If you still are experiencing issues, please reach out to us in our Discord server.